Policy
Shipping Policy
Where we ship
We currently ship to addresses within India only.
Dispatch and delivery times
- Orders are dispatched within 2–3 working days of payment confirmation.
- Delivery takes 3–7 working days after dispatch, depending on your location. Remote areas may take longer.
- Bulk orders may need more time. We will confirm the dispatch date when you order.
Shipping charges
Shipping charges, if any, are shown at checkout before you pay. [Optional: free shipping on orders above ₹ ___]
Tracking
When your order is dispatched we send the courier name and tracking number by email, SMS or WhatsApp.
Damaged parcels and delays
- If the parcel looks damaged on delivery, please note it with the courier and send us photos within 48 hours.
- If your order has not arrived within 10 working days of dispatch, contact us and we will trace it with the courier.
- If a parcel is lost in transit, we will send a replacement or give a full refund.
Wrong address
Please check your address before paying. If a parcel is returned to us because of an incorrect address or failed delivery attempts, we can re-ship it at extra cost or refund the order value minus shipping charges.
Contact
+91 99668 19494 · contact@rightorbit.in